How-to guide to getting started

#1 BOOK A FREE CALL

To help you get started, we offer a free 15 minute call for all families with our client care coordinator Becka. Follow this link to book now: freecall

As part of this call, we will request some background information from you in order to establish if we can offer the services that you are seeking.

If so, we will book you straight in to an initial appointment with us during this phone call.

#2 FIRST APPOINTMENT

One of our therapists looks forward to meeting you and your child for an initial consultation (1 hour duration) in order to:

  • gain background information

  • interact with and observe your child

  • clinically assess your child

  • recommend what further assessment or referrals are needed

You will receive SMS and email confirmation of the appointment.

#3 ASSESSMENT/ REPORT

After the initial consultation, standardised assessment may be recommended. This will take between 1-3 sessions (45 minutes duration each) depending on the nature of the assessment.

The therapist will advise you if a written report is also indicated (1 or 2 billable hours depending on the number of assessments).

#4 FOLLOW-UP/ THERAPY

If our assessment shows that therapy will be beneficial, your child will be offered a consistent weekly or fortnightly therapy time slot (45 min sessions).

We strive to allocate you the most appropriate therapist based on your child’s needs and the therapist’s experience.

Priority listings apply, particularly for after school appointments. You will receive email reminders for all appointments.

A woman with red hair talking to two children and a baby doll, sitting on a gray carpeted floor in front of a blue wall, with toys nearby.

Your first appointment

Once you have booked your first appointment, there are some things you can do to make it easier for us to help you in a timely and efficient way.

What to bring to your first appointment:

  • Any previous assessment reports you may have

    (speech pathology, occupational therapy, psychology, hearing etc.)

  • Your child's "green book" health record, particularly if there is a significant medical/developmental history

  • Relevant cards or details for funding

    (e.g. EPC referral, Medicare card, private health card, health care card, NDIS plan)

  • Any questions you have relating to communication and your child

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